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020 3583 4375

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Delivery information

Company information

 

Jaz & Jul's Ltd

 

Registered office: Devonshire House, Manor Way, Borehamwood, Herts WD6 1QQ

 

Company number: 07371721

 

Ordering

 

Upon completion of your purchase, you will receive an email from Paypal to confirm payment. Jaz & Jul's will then package your order and send an email to let you know when it's on its way. We aim to dispatch all orders within 2 working days. If any delays occur Jaz & Jul's Ltd will contact you asap to advise of the delay and give an estimated dispatch date.

 

Jaz & Jul's Ltd reserve the right to change the price and description of any product, or withdraw a product altogether, with no prior notice. However, all orders placed will be honoured at the terms listed at the time of purchase.

 

Delivery

 

UK

* Standard delivery is by Royal Mail second class, at a flat rate of £3.50 per order. We offer free delivery for orders over £50. Larger orders may sometimes be sent in more than one package.

* Premium delivery is by Royal Mail first class Recorded Delivery. Orders over 1kg may sometimes be sent by our next day courier, at the same delivery cost.

 

EUROPE

* Orders up to £25 - £5 delivery charge

* Orders over £25 - £8 delivery charge

 

Jaz & Jul's Ltd cannot accept liability for postal delays caused by Royal Mail, its employees or affiliates, cancelled deliveries due to bad weather or any other circumstance outside of our control.

 

Returns / cancellation

 

In line with the UK's Distance Selling legislation (http://www.legislation.gov.uk/uksi/2000/2334/contents/made ), Jaz & Jul's Ltd offer a cooling off period for all online orders. Full refunds will be offered provided that the products are returned intact and unopened (in their original packaging), within 7 days of their receipt by the customer. The cost and risk of returning goods to Jaz & Jul's Ltd will be borne in this case by the customer.

 

Defective Products

 

If you believe your purchase to be defective in any way it should be returned to Jaz & Jul's Ltd. Products inspected and deemed defective will be replaced or refunded in full, including a refund of all delivery charges and the reasonable cost incurred by you in returning the item to Jaz & Jul's Ltd.

 

Liability

 

Jaz & Jul's Ltd accept no liability for damage caused by improper use of our products or incorrect interpretation of the information on this website - this includes failure to read and follow preparation instructions, disregarding alllergen information or any other accident or harm caused by consumer negligence.